emergency

SAWS is experiencing a high incidence of main breaks and leaks due to very dry conditions. We are working on repairs across the city and appreciate your patience. View Map

Be Ready for freezing weather

South Central Texas is not immune to extreme winter weather and the catastrophe it can cause. We learned that the hard way in February 2021 during record-breaking winter storm Uri. And it’s something we don’t want to experience again.

Still, emergencies happen. That’s why SAWS is always working to make sure these events don’t affect your water service in the future.

house winter prep graphic

In addition to our own efforts behind the scenes to make San Antonio’s water pipes, pumps and plants more winter-hardy, we’ve gathered our best tips and tools to help you “Be Ready” to protect your home and property when temperatures dip below freezing.

From how to handle a boil water notice, to which emergency supplies to keep on hand, our resources will help you be ready for the unexpected. It’s all available in English and Spanish at saws.org/BeReady.

“While it rarely gets cold enough to cause harm to pipes in our area, it’s important to know the steps you can take to help protect your pipes from freezing or bursting,” said Karen Guz, vice president, SAWS Conservation. “Investing a little time or money now can prevent costly plumbing repairs.”

The City of San Antonio has a winter weather preparedness guide available in English and Spanish. Visit sanantonio.gov to download the guide and to stay abreast of important winter weather information, like where to find warming centers.

For tips on what to do during a power outage, as well as how to sign up for outage alerts and view a real-time outage map, visit cpsenergy.com.