For employment verification on current or past SAWS employees, please contact:
Norma Lugo, Human Resources
- Email: Employment.Verification@saws.org (preferred)
- Fax: 210-233-4578
When submitting your request, please include the employee’s signature that authorizes the employer to release information.
Business hours are Monday – Friday, 8 a.m. – 5 p.m.
Expected Turnaround Time
Please allow 1–2 business days for your request to be completed. Verification involving Department of Transportation (DOT), Texas Health and Human Services Commission (THHSC), and/or Wage Loss/Disability claims may take 1 – 2 business days.