SAWS COVID-19 Health and Safety Policy

Pursuant to Bexar County Executive Order NW-10, all employees and visitors must comply with the following COVID-19 health and safety measures.

  1. ​ Face masks or face coverings are required to enter all San Antonio Water System’s locations.
  2. Do not use disposable face masks more than three times and frequently wash reusable cloth masks to prevent the spread of the virus.
  3. Maintain at least six feet of distance of from others as much as possible.
  4. If you are unable to maintain at least six feet of distance from others, then a face mask or face covering must be worn.
  5. Wash your hands with soap and water for at least 20 seconds or use hand sanitizer with at least 60% alcohol each time:
    • you enter the building or office;
    • after using the restroom;
    • before and after eating; and
    • after sneezing or coughing.
  6. Avoid touching your face as much as possible.
  7. If you have any questions related to this Health and Safety Policy:
    • Employees can contact SAWS Employee Relations at (210) 233-2025 or
    • Customers or Visitors can contact the SAWS Safety Department at (210) 233-3086.