Service Locations

You can visit one of our three customer centers to make a payment in person or speak with a representative about your account. SAWS has also teamed up with select local businesses to collect payments on SAWS behalf.

West Side Customer Center

Las Palmas Shopping Center
803 Castroville Rd. Suite 406
San Antonio, TX 78237

East Side Customer Center

Comerica Building
403 South W.W. White Road
San Antonio, TX 78219

Live Chat

Quick question? Chat gives you fast access to a SAWS agent.

Welcome to SAWS BubbleChat

SAWS Test Bubble Chat

This chat will connect you to Test Chat Queue.


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Account questions or water/sewer emergencies.

Customer Service

210-704-SAWS (7297)

8 a.m. - 5 p.m. | M-F


210-704-SAVE (7283)

8 a.m. - 5 p.m. | M-F