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SAWS is experiencing a high incidence of main breaks and leaks due to very dry conditions. We are working on repairs across the city and appreciate your patience. View Map

Tag: uplift

It may be time to reapply for SAWS bill payment assistance

Reapply at saws.org/myaccount. For in-person help with your application, visit one of these locations: Remember to bring proof of income. Income tax return (2022). W-2 forms. Paycheck stub (last 30 days). 1099 form. Social Security award letter. Supplemental Security Income (SSI) award letter. Social Security Disability Insurance (SSDI)award letter. Retirement, Survivors and Disability Insurance(RSDI) award… Continue Reading It may be time to reapply for SAWS bill payment assistance

SAWS Fiesta Medals Hit the Streets

With Fiesta season just around the corner, San Antonio Water System is gearing up for the celebrations with its latest sewer-themed medal. The 2023 Multi-Flush of Madness Fiesta medal is a Marvel-movie spin, and features clog culprits being caught in the flush. The medal is now available for sale at SAWS payment centers: Las Palmas… Continue Reading SAWS Fiesta Medals Hit the Streets

Receiving bill assistance from SAWS? It may be time to reapply.

Keeping essential water and sewer services affordable — especially for our most vulnerable residents — is a priority for SAWS. It’s why SAWS Uplift exists. This income-based assistance program helps ease the burden of paying monthly water bills for those who qualify. Uplift recipients are required to complete a new application every three years. Starting… Continue Reading Receiving bill assistance from SAWS? It may be time to reapply.

Apply for Uplift now to take advantage of new affordability discount rates in January

From a global pandemic to skyrocketing inflation, the last two years have taken a toll on many families’ finances. But you shouldn’t have to choose between putting food on the table or keeping your water service on. That’s where San Antonio Water System’s Affordability Discount Program can help. More than 34,000 families are currently receiving… Continue Reading Apply for Uplift now to take advantage of new affordability discount rates in January

Need More Time To Pay Your Bill?

From lost jobs to unexpected expenses, the coronavirus pandemic has taken a toll on many families’ finances. If you can’t pay the full balance on your SAWS bill, setting up a payment arrangement will keep your account in good standing and give you more time to pay. Here’s how: Visit saws.org/arrangement. Select the number of… Continue Reading Need More Time To Pay Your Bill?

Assistance Programs To Help You

If you or someone you know needs help paying utility or other bills, there is help available. SAWS Uplift eases the burden of paying your monthly water bills with 14 different assistance programs. Visit saws.org/uplift to see if you qualify. You can also get extra time to pay by setting up a payment arrangement at… Continue Reading Assistance Programs To Help You

SAWS Uplift Helps Neighbors in Need

Job loss, medical emergency, car troubles — we’ve all been there. But this year with the coronavirus pandemic, it’s been harder than ever for many families to pay their utility bills. For those experiencing financial hardships, SAWS offers qualifying residential customers a shoulder to lean on through our Uplift assistance program. “The purpose of SAWS… Continue Reading SAWS Uplift Helps Neighbors in Need