emergency

SAWS is experiencing a high incidence of main breaks and leaks due to very dry conditions. We are working on repairs across the city and appreciate your patience. View Map

2023 Budget

The 2023 Operating Budget and Capital Improvement Program will allow the utility to continue providing high quality water, wastewater, recycled water and chilled water services at reasonable costs, while also maintaining a healthy financial position.

The 2023 budget is consistent with the Board’s Strategic Plan and achieves the following key objectives:

  • Implementation of the 2022 Rate Advisory Committee’s recommendations developed in connection with
    the 2022 Comprehensive Rate Study. These recommendations will:

    • Ensure that each of SAWS’s customer classes will pay for the costs attributed to them as
      determined in the cost of service analysis.
    • Create a separate residential rate structure with reduced rates to replace the existing affordability
      discount program for low‐income customers. The cost of the Uplift Assistance Program will be
      recovered from residential, general and irrigation class customers who are not enrolled in the
      program through a volumetric pass‐through fee, which will be evaluated and adjusted annually,
      as needed.
    • Begin to close the cost recovery gap for recycled water customers with a five‐year rate plan, which
      will include a 15% increase in 2023 and up to 10% increase per year from 2024 to 2027.
  • The provision of expedited compensation adjustments in September 2022 to enhance retention and
    recruitment of employees to ensure service provision continuity in a tight labor market.
  • Continued roll‐out of the ConnectH2O Advanced Metering Infrastructure (AMI) project.
  • Maintenance of infrastructure to ensure reliability of service and compliance with regulatory requirements.
  • Continue implementation of technological advancements to increase productivity, enhance customer
    interactions and safeguard SAWS’ assets.
  • Balance the need for strong financial metrics and the maintenance of credit ratings with the affordability
    of our services.
  • Continue to take steps to improve the financial condition of the chilled water core business through the
    implementation of a five‐year rate plan, which will include a 12% increase in the demand charge for chilled
    water customers in 2023 with subsequent increases totaling approximately 38% during the period 2024‐
    2027.
Download the 2023 SAWS Budget (PDF)