emergency

SAWS is experiencing a high incidence of main breaks and leaks due to very dry conditions. We are working on repairs across the city and appreciate your patience. View Map

Tag: freeze

Be Ready for freezing weather

South Central Texas is not immune to extreme winter weather and the catastrophe it can cause. We learned that the hard way in February 2021 during record-breaking winter storm Uri. And it’s something we don’t want to experience again. Still, emergencies happen. That’s why SAWS is always working to make sure these events don’t affect… Continue Reading Be Ready for freezing weather

SAWS reports no outages from freeze; warns about residential frozen pipes

After two days of bitter winter conditions, temperatures are on the rise again, although there may still be some freezing temperatures at night, any frozen pipes on customers’ property will begin to thaw. San Antonio Water System infrastructure did not have water outages due to freezing weather, but some customers’ pipes may have frozen. As… Continue Reading SAWS reports no outages from freeze; warns about residential frozen pipes

SAWS Launches Online ‘Be Ready for the Unexpected’ Resources

After an unprecedented freeze last year that left many residents without power or water, San Antonio Water System is urging customers to prepare for emergencies that might affect their water services. The utility has launched a dedicated Be Ready for the Unexpected webpage complete with infographics and how-to videos in English and Spanish. The information… Continue Reading SAWS Launches Online ‘Be Ready for the Unexpected’ Resources

Are You Ready To Weather An Emergency?

Following last February’s record-breaking winter storm, it seemed clear that San Antonians simply weren’t ready — for the temperatures, the power outages and the resulting loss of water service. It was a catastrophe that affected all of us and it’s something we don’t want to experience ever again. Emergencies happen. So SAWS has been working… Continue Reading Are You Ready To Weather An Emergency?

Weatherize Your Garden

Did the winter freeze decimate your landscape? Don’t despair. This is the perfect opportunity to make your yard more drought and cold resistant with plants that can handle our sizzling summers and weather our winters. Remember to use our WaterSaver Coupons to help pay for these bold, blooming plants. Learn more and apply online at… Continue Reading Weatherize Your Garden