When water is not being used the Flow Rate screen should display all zeros. This screen which comes after the Current Total Volume screen will display gallons per minute, or gpm and will fluctuate if there is water use. Follow the steps below to use the meter to help you find leaks.
Turn off all inside and outside water faucets.
Check the meter. Toggle to the Flow Rate screen by tapping the optical sensing button and look at the numbers that appear. If you see any number other than zero then leaks exist on your property and need to be located. To get a better idea of how much water is leaking record the reading on the Current Total Volume Screen, leave all the water off for the next hour, and come back to see if the reading has changed. If there is a higher reading, there is a leak.
Locate the source of the leaks.
THE LEAK’S SOURCE
Add food coloring or a dye tablet to water in the tank, but don’t flush. If coloring appears in the bowl, your toilet is leaking.
Learn to repair your own faucets, so that drips can be repaired promptly. It’s easy, costs very little and can help you save money in plumbing and your water bill.
Walk around your property to check for the following: green patchy areas, moist areas or saturated areas on the ground. It is essential to check sprinkler valves, heads and the main line.
Check the following valves for leaks: cut-off valves, sprinkler valves and valves under sinks.
Look for standing water near water heater.
Make sure your water softener works properly. Refer to the owner’s manual or contact someone to verify if softener needs to be serviced.
Check these areas: ceiling, between walls and around the slab. If your walls, floor or ceiling have stains, mildew or moisture, you may have a water leak.
Check to see if icemaker is dripping or look for water stains on the floor. Make sure icemaker is connected properly.
WHAT TO DO IF YOU FIND A LEAK
SAWS is responsible for maintaining the water line from the main to the water meter. You are responsible for repairs to any part of the water system from the meter toward your home. If you find a leak, please have it repaired to minimize water loss and any impact to your bill. Then, if you submit your repair receipts, we can review your account for a possible adjustment.
Request a Leak Repair Adjustment